Virtual Instructor-Led Training

Get certified or simply improve your skills with our virtual Instructors.

Leadership & Professional Development

  • Leadership & Professional Development

    Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication. The activities and discussions in this workshop will help you identify the essential elements of effective communications within your organization and develop communication strategies that harness both interpersonal and organizational awareness to build trust, strengthen collaboration, and increase productivity.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £1,495.00
  • Workplace Fundamentals

    For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.
    £395.00
  • Leadership & Professional Development

    In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £1,495.00
  • Leadership & Professional Development

    Students will learn how to develop and apply facilitation techniques to support their team at every stage of the team life cycle. Students will enhance their interpersonal competencies and observational abilities to deal with disruptions and more.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £1,495.00
  • Workplace Fundamentals

    In this course, students will learn develop their ability to analyze and evaluate information.
    £395.00
  • Workplace Fundamentals

    As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company’s bottom line and make a customer’s life a little easier.
    £395.00
  • Leadership & Professional Development

    This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £795.00
  • Leadership & Professional Development

    You have transitioned from an individual contributor to a manager, or as an individual contributor, you’ve acquired practical skills to enhance your leadership abilities. When you want to take your leadership skills to the next level, you assess your leadership traits, develop your communication skills, and build your reputation. These strategies can increase your ability to effectively influence others and get results.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £395.00
  • Leadership & Professional Development

    Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £1,495.00
  • Leadership & Professional Development

    To be successful in the workplace, you must be able to effectively communicate and cooperate with coworkers and external people.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £395.00
  • Leadership & Professional Development

    In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise. This course will help you develop coaching skills that motivate employees to reach their full potential.

    Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

    £1,495.00
  • Leadership & Professional Development

    In this course, students will gain an understanding of the basic fundamentals of becoming an effective manager for their team.
    £395.00