10 Soft Skills You Need
- 1 Day Course
- Language: English
Introduction:
Soft Skills Training
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.Objectives:
10 Soft Skills You Need
Although hard skills show employers your expertise and technical abilities, soft skills indicate your ability to collaborate with your colleagues and grow within a company. Soft skills can help you build relationships and solve problems so you can make positive contributions to an organization. Soft skills are vital in the workplace and also when finding new opportunities and advance your career.
Course Outline:
10 Soft Skills You Need
1 – GETTING STARTED
- Housekeeping Items
- Pre-Assignment Review
- Workshop Objectives
- The Parking Lot
- Action Plan
2 – WHAT ARE SOFT SKILLS?
- Definition of Soft Skills
- Empathy and the Emotional Intelligence Quotient
- Professionalism
- Learned vs. Inborn Traits
3 – SOFT SKILL 1: COMMUNICATION
- Ways We Communicate
- Improving Non-Verbal Communication
- Listening
- Openness and Honesty
4 – SOFT SKILL 2: TEAMWORK
- Identifying Capabilities
- Get Into Your Role
- Learn the Whole Process
- The Power of Flow
5 – SOFT SKILL 3: PROBLEM SOLVING
- Define the Problem
- Generate Alternative Solutions
- Evaluate the Plans
- Implementation and Re-evaluation
6 – SOFT SKILL 4: TIME MANAGEMENT
- The Art of Scheduling
- Prioritizing
- Managing Distractions
- The Multitasking Myth
7 – SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC
- What Are You Working For?
- Caring for Others vs. Self
- Building Trust
- Work Is Its Own Reward
8 – SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY
- Getting over the Good Old Days Syndrome
- Changing to Manage Process
- Changing to Manage People
- Showing You’re Worth Your Weight in Adaptability
9 – SOFT SKILL 8: SELF-CONFIDENCE
- Confident Traits
- Self-Questionnaire
- Surefire Confidence Building Tactics
- Build Up Others
10 – SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM
- Wow, You Mean I’m Not Perfect?
- Listen With An Open Mind
- Analyze and Learn
- Clear the Air and Don’t Hold Any Grudges
11 – SOFT SKILL 10: NETWORKING
- Redefining Need
- Identifying Others’ Interests
- Reaching Out
- When to Back Off
12 – WRAPPING UP
- Words From The Wise
- Review Of The Parking Lot
- Lessons Learned
- Recommended Reading
- Completion Of Action Plans And Evaluations
Enroll in this course
£395.00
