Business Process Management Foundations
Learn an industry-standard BPM approach that encompasses Process Modeling, Process Analysis and Design, Process Performance Management, and Process Transformation.
Identify various models and modeling notations that can be used to help you analyze the process.
Understand how to apply three basic design optimization principles in designing improved processes.
Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
Identify ways people resist and adapt to changing processes.
List various process management technologies that can be used to manage business processes.
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