55342 Supporting and Troubleshooting Windows 11

Introduction:

This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Objectives:

Important Windows 11 features
How these features are used in an Active Directory
How to troubleshoot these features

Course Outline:

1: Introducing Windows 11

Overview of Windows 11
Recommendations for typical troubleshooting procedures
Troubleshooting installation and deployment
Introduction to management and troubleshooting tools

2: Administering Windows 11 remotely

Using Windows Admin Center
Using Windows PowerShell
Implementing Remote Management

3: Troubleshooting startup and performing system recovery

Recovering Windows 11
Configuring the Registry
Troubleshooting Windows 11 startup
Implementing and troubleshooting BitLocker
Troubleshooting OS service Issues

4: Troubleshooting devices and device drivers

Overview of hardware troubleshooting
Troubleshooting device drivers

5: Configuring and troubleshooting network connectivity

Configuring network connectivity
Troubleshooting network connectivity
Implementing and troubleshooting name resolution
Implementing and troubleshooting remote access

6: Troubleshooting Group Policy

Overview of Group Policy
Resolve GPO application issues on client devices

7: Configuring and Troubleshooting Security Settings

Implementing network security
Implementing Windows 11 security features
Configuring and troubleshooting user accounts

8: Configuring and Troubleshooting User State

Implementing and troubleshooting user state
Implementing and troubleshooting Folder Redirection

9: Configuring and Troubleshooting Resource Access

Configuring and troubleshooting file access.
Configuring and troubleshooting shared folders.
Implementing and troubleshooting Work Folders.
Managing and troubleshooting printers.
Recovering files.

10: Troubleshooting apps

Troubleshooting desktop apps
Troubleshooting app compatibility
Managing UWP apps

11: Monitoring and Maintaining Windows 11

Monitoring Windows 11
Optimizing Windows 11 performance
Managing Windows 11 updates

Enroll in this course

£2,975.00 – £2,995.00

Select a start date for your 5 Days course

EventDates

2024-02-12 09:00:00_2024-02-16 17:00:00
2024-03-04 09:00:00_2024-03-08 17:00:00
2024-04-22 09:00:00_2024-04-26 17:00:00
2024-05-20 09:00:00_2024-05-24 17:00:00
2024-06-17 09:00:00_2024-06-21 17:00:00
2024-07-29 09:00:00_2024-08-02 17:00:00
2024-08-19 11:00:00_2024-08-23 19:00:00
2024-09-09 09:00:00_2024-09-13 17:00:00
2024-10-07 09:00:00_2024-10-11 17:00:00
2024-11-11 09:00:00_2024-11-15 17:00:00
2024-12-09 09:00:00_2024-12-13 17:00:00

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